There is good circulation and the staff and management are always helpful to their clients. The building is not a purpose-built casino so there is step access only once inside the card and gaming rooms. There is no accessible route to this area due to step access only.
There are male and female toilets located in the Basement Gaming area. It is noted that there is a set of steps as you enter the reception area.There are handrails both sides of the steps.Both steps have white nosings highlighting the steps. There is a second entrance door to the left of the main entrance this has a raised threshold and a step with no stair nosing highlighting the step. There is no ramp available for wheelchair users. The Casino Entrance has one step leading to the Entrance Lobby. Visitors are advised to check tariffs on arrival. Bienvenido a Genting Casino, una compañía de casinos líder en todo el mundo. There is also an underground car park located on Regent Square. This is a pay and display car park which visitors can use for a maximum of 2 hours. There is On-Street Parking available within close proximity of the casino.